C&R Software and IE Hub Join Forces to Support Consumers in Financial Hardship

Industry leader C&R Software and award-winning Fintech start-up IE Hub partner to help UK consumers in financial stress.

The world’s leading system for cloud-native, end-to-end collections and recovery, C&R Software has announced an integration with IE Hub’s online affordability system, creating sustainable payment plans for consumers meeting financial obligations. The partnership increases engagement and humanizes the collections process, making it easier for consumers struggling to regain good financial health. This comes at a time when personal debt is projected to increase across the UK, due to the rise in inflation and the recent Ofgem energy price cap announcement.

Dylan Jones, IE Hub CEO, says “Personal debt has increased significantly across the UK, and projections indicate more families may struggle in 2022. Our system makes consumer affordability assessment easier, and this strategic partnership removes many of the repetitive processes consumers experience today.”

The partnership will be a significant technology enabler, reaching out to a wider audience supporting thousands of families across the UK using a seamless, end-to-end digital process.  C&R Software’s Debt Manager solution is the platform of choice for organizations across a number of industries, including financial services, utilities, government agencies and more. This integration will help to empower consumers on their journey to financial wellbeing.

John Mcmahon, Vice President of EMEA and APAC Operations at C&R Software says “our mission is to support our clients as they help their customers set up sustainable payment plans that can be easily configured to meet circumstances that continually change. This integration comes at a time when credit issuers need a flexible, configurable system to properly support their customers in financial distress. The goal is to give everyone in this situation a clear path to good financial health.”