64% reduction in agent handling times
Reduces pressure on call centres and improves customer experience.
91% of customers stick to payment plans
More sustainable outcomes and reduced repeat contact.
£204m benefits found for customers annually
Massive ROI annually for partners and life-changing impact for users.
106% increase in self-service applications
Self-service applications reduces the need for agent intervention.
20 minutes to complete a full assessment
Our automated self-assessment process saves time for the agents and improves speed.
70%+ automated eligibility detection
ML-driven screening cuts manual assessments and flags early risk.
