IE Hub partners with Dukes to revolutionise the debt recovery sector

About IE Hub and Dukes

IE Hub has been at the forefront of revolutionising the legal and debt recovery sectors through its innovative technological solutions. Our cutting-edge platform provides a self-serve tool for customers to complete their Income and Expenditure (I&E) assessment in a user-friendly manner, anytime and anywhere. By empowering individuals with control over their data and improving the customer journey, IE Hub is transforming the way consumer-facing creditors handle the I&E process.

Dukes bring over 30 years of unparalleled expertise in debt recovery. Their personalised approach, data-driven processes, and experienced teams have consistently achieved exceptional outcomes for clients across England and Wales. With a solid commitment to professionalism and ethics, Dukes has earned a reputation for delivering results.

The strategic partnership

Following a successful trial period, the two firms have agreed to join forces. The partnership of IE Hub and Dukes aims to provide an even more comprehensive and seamless experience for consumers navigating the complexities of debt recovery. Dukes’ customers will now have access to the seamless functionality of IE Hub. This collaboration brings together the expertise of Dukes in debt recovery with the innovative technology of IE Hub. We are able to create an exceptional experience for consumers. With the integration of IE Hub, customers will be able to effortlessly share their Income and Expenditure information.  

This provides essential support to customers in the current cost of living crisis and makes what can be a stressful experience more manageable. This comes at a critical time for consumers but also for the industry as a whole. With the formation of the Enforcement Conduct Board, one of their core consultation objectives is the “development and implementation of updated standards and a code of practice. An important part of that will be developing rules on how to identify and deal with vulnerability and affordability”. Both teams feel that this partnership plays a key role in achieving this objective successfully.

Quotes from IE Hub and Dukes

Dylan Jones, IE Hub CEO says: “We are thrilled to join forces with Dukes. Both companies share a common commitment to providing a seamless customer journey for those affected by debt. This collaboration aligns perfectly with our mission to support the debt recovery sector. We are excited about the positive impact it will have on outcomes for all parties.” 

Sarah Naylor, Sales Director says: “Central to our dedication to upholding ethical enforcement principles is our unwavering commitment to ensuring that our debtors’ repayment journey remains accessible, straightforward, and effortless. Our partnership with I&E Hub seamlessly aligns with this overarching goal, and we eagerly anticipate the continued collaboration.”

Stay connected with us for more updates on the exciting developments ahead.