Hello and welcome
to IE Hub!

If you’re on this page you’ve likely been referred to IE Hub by United Utilities to see how they can help with payment of your water and sewerage bills.   

To enable United Utilities to assess what support you may qualify for they need to understand more about your financial situation.

Here’s what you need to do next:

  1. Create a free account on IE Hub. This lets you safely share details of your income and spending so you can get the help you need.
  2. Fill out the form. 
  3. Attach any documents required to support your application. 
  4. Send your budget straight to United Utilities. 

 

IE Hub does not make decisions for United Utilities, it simply helps you understand your money situation and share it with the companies that need it, you can do this in your own time and can share your budget with as many creditors as you wish.

So, get comfy, and click the button below to get started.

Get Started
Get Started

If you struggle to complete the online assessment please don’t worry, what’s most important is that you receive the help you need.  You can call United Utilities’ dedicated affordability team on 0800 072 6765 and a member of their team will complete the application with you over the telephone. 

Click on the video to learn more about who IE Hub are and what you need to do next to get started or read our customer guide.

Thanks for using IE Hub, we hope you find the service easy to use.