IE Hub partners with Utilita – Empowering Financial Management for Customers

We are excited to announce a new partnership between IE Hub and Utilita. This collaboration is set to better support customers with finance management, offering a more effective way to share their financial information.

About Utilita

Utilita is recognised as one of the UK’s leading energy suppliers, celebrated for its award-winning services and innovative use of technology. Utilita is committed to reducing customer stress by offering reliable and straightforward services.

Our Partnership Goals

By partnering with IE Hub, Utilita is enhancing its processes to increase accessibility and gives customers a better way to control their finances. IE Hub has revolutionised financial management with a user-friendly platform that allows customers to create and share budget information, identify unclaimed benefits, declare vulnerabilities, and access support from debt charities.

Leadership Insights

Emma Duncan, Customer Recoveries Manager at Utilita, says: “This partnership with IE Hub represents a crucial step forward in our commitment to customer service excellence. We’re excited to offer more tailored support to our customers, helping them manage their finances with greater confidence.”

Mark McElvanney, Customer Services Director at IE Hub, adds: “We’re thrilled to launch this partnership with Utilita. Their dedication to improving customer experience complements our mission perfectly. Together, we’re focused on fair treatment and support for all our customers, especially those facing financial difficulties.”